Law's Custom Painting, Inc.
Effective Date: November 1, 2025
Last Updated: November 1, 2025
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## 1. INTRODUCTION
Law's Custom Painting, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lawspainting.com](https://www.lawspainting.com), use our services, or otherwise interact with us.
Contact Information:
- Business Name: Law's Custom Painting, Inc.
- Address: 1000 Lincoln Rd, Suite H154, Yuba City, CA 95991
- Phone: (530) 671-6763
- Email: [email protected]
- Owner: Jon Law
Please read this Privacy Policy carefully. By using our services or providing us with your personal information, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
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## 2. INFORMATION WE COLLECT
### 2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or estimate
- Schedule painting services
- Contact us via phone, email, or contact form
- Sign a service contract
- Make a payment
- Subscribe to newsletters or promotional materials
- Provide feedback or reviews
This information may include:
- Contact Information: Name, mailing address, email address, phone number
- Property Information: Service address, property details, project specifications
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Communication Records: Correspondence, call recordings (with notice), service requests
- Project Details: Photos, measurements, color preferences, special requirements
### 2.2 Information Automatically Collected
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referring websites, click patterns
- Cookies and Tracking Technologies: See Section 5 for details
### 2.3 Information from Third Parties
We may receive information about you from:
- Business partners and referral sources
- Public databases and records
- Social media platforms (if you interact with us there)
- Service review platforms (Yelp, Google, BBB)
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## 3. HOW WE USE YOUR INFORMATION
We use your personal information for legitimate business purposes, including:
### 3.1 Service Delivery
- Providing quotes, estimates, and consultations
- Scheduling and performing painting services
- Communicating about your project status
- Managing contracts and service agreements
- Addressing service issues and warranties
### 3.2 Business Operations
- Processing payments and maintaining financial records
- Managing customer relationships
- Improving our services and customer experience
- Training staff and quality assurance
- Maintaining business records and documentation
### 3.3 Marketing and Communications
- Sending promotional materials and special offers (with your consent)
- Requesting feedback and reviews
- Announcing new services or updates
- Seasonal reminders and maintenance tips
### 3.4 Legal and Safety
- Complying with legal obligations and regulations
- Protecting our rights and property
- Preventing fraud and unauthorized activities
- Resolving disputes and enforcing agreements
- Maintaining insurance and liability coverage
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## 4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information with:
### 4.1 Service Providers
- Payment processors (credit card companies, banks)
- Scheduling and project management software providers
- Email and communication platforms
- Website hosting and IT services
- Accounting and legal professionals
### 4.2 Business Partners
- Paint suppliers and material vendors
- Subcontractors (when necessary for project completion)
- Insurance providers
- Professional associations and licensing boards
### 4.3 Legal Requirements
- Law enforcement, government agencies, or courts when required by law
- To comply with legal processes, subpoenas, or court orders
- To protect our rights, property, safety, or that of others
- In connection with business transactions (merger, sale, acquisition)
### 4.4 With Your Consent
- Any other parties you specifically authorize us to share information with
- Testimonials or case studies (with your explicit permission)
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## 5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Deliver targeted advertising (if applicable)
Your Choices:
- Most browsers allow you to refuse cookies or alert you when cookies are being sent
- Disabling cookies may limit website functionality
- You can opt out of targeted advertising through industry tools like the Digital Advertising Alliance
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## 6. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
- Secure storage of physical and electronic records
- Encryption of sensitive data transmissions
- Access controls and authentication protocols
- Regular security assessments
- Employee training on data protection
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
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## 7. DATA RETENTION
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records (typically 7-10 years for tax and contractor licensing purposes)
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## 8. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
### 8.1 General Rights
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Restriction: Request limitation on how we use your information
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service provider
### 8.2 California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
### 8.3 Exercising Your Rights
To exercise these rights, contact us at:
- Email: [email protected]
- Phone: (530) 671-6763
- Mail: 1000 Lincoln Rd, Suite H154, Yuba City, CA 95991
We will respond within 30-45 days and may request verification of your identity.
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## 9. MARKETING COMMUNICATIONS
You may opt out of marketing communications by:
- Clicking "unsubscribe" in promotional emails
- Contacting us directly at [email protected] or (530) 671-6763
- Indicating your preference when providing contact information
Note: Opting out of marketing does not affect service-related communications necessary for contract performance.
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## 10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it promptly.
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## 11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites (suppliers, review platforms, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
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## 12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will post the updated policy on our website with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
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## 13. CALIFORNIA SHINE THE LIGHT LAW
California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, contact us using the information below.
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## 14. DO NOT TRACK SIGNALS
Our website does not currently respond to "Do Not Track" browser signals. We will update this policy if we implement such technology in the future.
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## 15. CONTACT US
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Law's Custom Painting, Inc.
Attention: Privacy Officer (Jon Law)
1000 Lincoln Rd, Suite H154
Yuba City, CA 95991
Phone: (530) 671-6763
Email: [email protected]
We will investigate and attempt to resolve complaints in accordance with applicable privacy laws.