Law's Custom Painting, Inc.
Effective Date: November 1, 2025
Last Updated: November 1, 2025
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These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Law's Custom Painting, Inc. ("Company," "we," "us," or "our") governing your use of our painting services, website, and related offerings.
Company Information:
- Business Name: Law's Custom Painting, Inc.
- Address: 1000 Lincoln Rd, Suite H154, Yuba City, CA 95991
- Phone: (530) 671-6763
- Email: [email protected]
- Owner: Jon Law
- Service Area: Yuba County and Sutter County, California
- Established: 1994
By requesting services, signing a contract, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms.
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### 2.1 Scope of Services
Law's Custom Painting provides professional painting services for residential and commercial properties, including but not limited to:
- Interior painting
- Exterior painting
- Surface preparation and repair
- Color consultation
- Staining and finishing
- Cabinet refinishing
- Custom painting projects
- Maintenance and touch-up services
### 2.2 Service Area
We primarily serve Yuba County and Sutter County, California. Services outside this area may be available upon request and subject to additional fees.
### 2.3 Customized Agreements
Each project is unique. Specific services, materials, timelines, and pricing will be detailed in individual written estimates and service contracts.
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### 3.1 Free Estimates
We offer free, no-obligation estimates for most residential and commercial projects. Estimates are provided based on:
- On-site inspection and measurements
- Client specifications and preferences
- Current material and labor costs
- Project complexity and timeline
### 3.2 Estimate Validity
Written estimates are valid for 30 days from the date of issue unless otherwise specified. Prices may be adjusted after this period due to material cost fluctuations or project scope changes.
### 3.3 Non-Binding Nature
Estimates are approximations. Final pricing will be confirmed in the written service contract. We reserve the right to adjust pricing if unexpected conditions are discovered during the project.
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### 4.1 Written Contracts Required
All projects exceeding $500 require a written service contract signed by both parties. The contract will include:
- Detailed scope of work
- Materials and paint specifications
- Project timeline and schedule
- Total cost and payment terms
- Warranty information
- Terms and conditions
### 4.2 Contract Modifications
Any changes to the original contract must be documented in writing and signed by both parties. Additional work may result in supplemental charges.
### 4.3 California Contractor Requirements
Law's Custom Painting is licensed and insured in accordance with California contractor requirements. License information is available upon request.
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### 5.1 Payment Structure
Payment terms will be specified in your service contract and may include:
- Deposit: Typically 25-50% of total project cost (for materials and scheduling)
- Progress Payments: For larger projects, payments may be scheduled at project milestones
- Final Payment: Due upon satisfactory completion and client walkthrough
### 5.2 Accepted Payment Methods
We accept payment via:
- Check
- Cash
- Credit/debit cards (processing fees may apply)
- Electronic bank transfer
- Financing options (if available)
### 5.3 Late Payment
Payments not received within 15 days of the due date may be subject to:
- Late fees (1.5% per month or maximum allowed by law)
- Suspension of work
- Legal collection action
- Liens on property (as permitted by California law)
### 5.4 Additional Charges
Additional fees may apply for:
- Changes to project scope
- Unexpected structural repairs or surface preparation
- Premium or specialty materials
- Rush services or after-hours work
- Access equipment rental (scaffolding, lifts)
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### 6.1 Schedule Estimates
We provide estimated start and completion dates in good faith. Timelines are subject to:
- Weather conditions
- Material availability
- Client availability and approvals
- Discovery of unforeseen conditions
- Permit processing times
### 6.2 Delays and Extensions
We will make reasonable efforts to adhere to schedules. However, we are not liable for delays caused by:
- Inclement weather
- Acts of God or force majeure events
- Client-requested changes
- Material shortages
- Permit delays
- Discovery of hazardous materials or unsafe conditions
### 6.3 Client Responsibilities
Clients must:
- Provide clear access to work areas
- Remove or protect valuable items and furnishings
- Secure pets
- Ensure utilities (water, electricity) are available
- Obtain necessary HOA or landlord approvals
- Be available for color confirmations and inspections
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### 7.1 Site Preparation
Unless otherwise agreed in writing, clients are responsible for:
- Moving furniture away from walls
- Removing wall hangings and decorations
- Covering or moving valuable items
- Providing secure storage for items
- Disclosing known hazards or property conditions
### 7.2 Access to Property
Clients must provide:
- Safe and unrestricted access to work areas during scheduled hours
- Keys, codes, or access cards as needed
- Notice of security systems or special entry requirements
- Parking for crew vehicles and equipment
### 7.3 Occupancy During Work
If occupants remain in the property during work:
- Certain areas may be temporarily inaccessible
- Dust, fumes, and noise should be expected
- Safety precautions must be followed
- Children and pets must be kept away from work areas
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### 8.1 Quality Standards
We are committed to delivering high-quality workmanship and using professional-grade materials. All work will be performed in accordance with:
- Industry best practices
- Manufacturer specifications
- California building codes and regulations
- Contract specifications
### 8.2 Material Selection
- Material brands and grades will be specified in contracts
- We use quality paints from reputable manufacturers
- Alternative materials require written approval
- We are not responsible for defects in client-supplied materials
### 8.3 Color Selection
- Final color approval is the client's responsibility
- We recommend viewing paint samples in actual lighting conditions
- Color matching is approximate; exact matches cannot be guaranteed
- Color change requests after application may incur additional charges
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### 9.1 Workmanship Warranty
We warrant our workmanship for a period of TWO (2) YEARS from project completion, covering:
- Peeling or excessive fading (under normal conditions)
- Defects in application technique
- Adhesion failures not caused by substrate issues
### 9.2 Warranty Exclusions
Our warranty does not cover:
- Normal wear and tear
- Damage from improper maintenance or cleaning
- Damage from moisture, settling, or structural movement
- Failures due to substrate defects not discovered during inspection
- Acts of God, vandalism, or abuse
- Areas not prepared or painted by us
- Issues arising from client-supplied materials
### 9.3 Material Warranties
Paint and material defects are covered by manufacturer warranties. We will assist in warranty claims but are not responsible for manufacturer defects.
### 9.4 Warranty Service
To request warranty service:
1. Contact us at [email protected] or (530) 671-6763
2. Provide photos and description of the issue
3. Allow us to inspect the work
4. We will determine if the issue is covered and schedule repairs
Warranty is void if:
- Final payment has not been received
- Property has been altered or repaired by others
- Client has failed to maintain proper conditions
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### 10.1 Liability Cap
To the fullest extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific project in question.
### 10.2 Excluded Damages
We are not liable for:
- Indirect, incidental, consequential, or punitive damages
- Loss of use, revenue, or profits
- Business interruption
- Damage to property not directly caused by our negligence
- Pre-existing conditions or hidden defects
- Damage from causes beyond our reasonable control
### 10.3 Insurance
We maintain general liability insurance and workers' compensation insurance as required by California law. Certificate of insurance available upon request.
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### 11.1 Lead-Based Paint
For properties built before 1978:
- We comply with EPA Lead-Safe Certified requirements
- Lead testing may be required
- Special procedures and disclosures apply
- Additional costs may be incurred
### 11.2 Asbestos and Other Hazards
If we encounter asbestos, mold, or other hazardous materials:
- Work will be suspended immediately
- Client will be notified
- Professional remediation may be required before work resumes
- Additional costs are client's responsibility
### 11.3 Safety Compliance
We maintain a safe work environment in compliance with OSHA and California safety regulations. Clients must not interfere with safety equipment or procedures.
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### 12.1 Client Cancellation
- Before Work Begins: Client may cancel with written notice. Deposits may be partially or fully refunded minus administrative costs and materials ordered.
- After Work Begins: Client may cancel but is responsible for all work completed, materials purchased, and reasonable cancellation fees (typically 20-30% of remaining contract value).
### 12.2 Company Cancellation
We reserve the right to cancel or suspend services if:
- Client fails to make required payments
- Client breaches these Terms or the service contract
- Unsafe or illegal conditions are discovered
- Client engages in abusive or threatening behavior
- Force majeure events make performance impossible
### 12.3 Refund Process
Approved refunds will be processed within 30 days using the original payment method.
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### 13.1 Our Responsibility
We take reasonable precautions to protect your property. If our negligence causes damage:
- Notify us immediately in writing
- Provide photos and documentation
- Allow us opportunity to inspect and repair
- We will repair or compensate for verified damage
### 13.2 Pre-Existing Conditions
We are not responsible for:
- Pre-existing damage noted in pre-project inspection
- Hidden defects or weak substrates
- Normal settlement or structural movement
- Damage from conditions beyond our control
### 13.3 Claims Process
Damage claims must be submitted within SEVEN (7) DAYS of discovery. Claims submitted after project completion and final payment may be subject to warranty provisions rather than immediate liability.
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### 14.1 Good Faith Negotiation
If a dispute arises, parties agree to first attempt resolution through good faith negotiation and direct communication.
### 14.2 Mediation
If negotiation fails, parties agree to attempt mediation before pursuing litigation. Mediation costs will be shared equally.
### 14.3 Arbitration
For disputes involving amounts over $10,000, parties may agree to binding arbitration under California arbitration rules.
### 14.4 Litigation
If alternative dispute resolution fails:
- Any legal action must be filed in Sutter County or Yuba County, California
- California law governs these Terms
- Prevailing party may recover reasonable attorney fees and costs
### 14.5 Time Limit for Claims
Any claim must be filed within ONE (1) YEAR of the alleged incident or discovery of the issue, or the claim is waived.
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### 15.1 Company Materials
All marketing materials, estimates, designs, techniques, and business processes are proprietary to Law's Custom Painting and protected by copyright and trade secret laws.
### 15.2 Project Photos
We may photograph completed projects for:
- Marketing and advertising purposes
- Portfolio and website display
- Social media and review platforms
- Training and quality control
If you object to such use, notify us in writing. We will respect your privacy preferences.
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### 16.1 Use of Subcontractors
We may use qualified subcontractors for specialized work. All subcontractors are:
- Licensed and insured as required
- Bound by confidentiality agreements
- Subject to our quality standards
- Our responsibility regarding work quality
### 16.2 Employee Conduct
Our employees and contractors will:
- Conduct themselves professionally
- Respect your property and privacy
- Follow safety protocols
- Display identification upon request
### 16.3 Client Interactions
Clients should not:
- Directly employ or solicit our employees or subcontractors during the project or for 12 months after completion
- Interfere with work assignments or supervision
- Provide direction contrary to project specifications
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Client agrees to indemnify and hold harmless Law's Custom Painting, its officers, employees, and agents from any claims, damages, or expenses (including attorney fees) arising from:
- Client's breach of these Terms
- Client's negligence or willful misconduct
- Failure to disclose property conditions or hazards
- Third-party claims related to client-supplied materials or instructions
- Violations of laws or regulations by client
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We are not liable for delays or failures to perform due to circumstances beyond our reasonable control, including:
- Natural disasters (earthquakes, floods, fires, storms)
- Pandemic or epidemic
- Acts of terrorism or war
- Government orders or restrictions
- Labor strikes or shortages
- Material shortages or supply chain disruptions
- Utility failures
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If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them enforceable while preserving the parties' intent.
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These Terms, together with any written service contract and estimate, constitute the entire agreement between you and Law's Custom Painting regarding our services. No oral representations, modifications, or amendments are valid unless reduced to writing and signed by both parties.
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## 21. WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future. Waivers must be in writing to be effective.
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## 22. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a business sale, merger, or acquisition.
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## 23. NOTICES
All notices required under these Terms must be in writing and delivered to:
Law's Custom Painting, Inc.
1000 Lincoln Rd, Suite H154
Yuba City, CA 95991
Phone: (530) 671-6763
Email: [email protected]
Notices are effective when:
- Hand-delivered
- Three days after mailing via certified mail
- Upon email delivery confirmation (for routine communications)
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## 24. ELECTRONIC COMMUNICATIONS
By providing your email address or phone number, you consent to receive:
- Service-related communications
- Project updates and appointment reminders
- Invoices and payment receipts
- Marketing communications (you may opt-out)
You may opt out of marketing emails but cannot opt out of essential service communications required for contract performance.
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## 25. PRIVACY
Your personal information is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [your website] or request a copy.
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## 26. LICENSING AND COMPLIANCE
Law's Custom Painting operates in full compliance with:
- California contractor licensing requirements
- Business licensing and tax regulations
- Insurance requirements
- Environmental and safety regulations
- Consumer protection laws
License information is available upon request and may be verified through the California Contractors State License Board.
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## 27. CONSUMER RIGHTS NOTICE
California Consumers:
You have the right to:
- Receive a written contract for projects over $500
- Verify our license status through the Contractors State License Board
- Receive proof of insurance
- File complaints with the Contractors State License Board
- Cancel within three (3) business days if contract was signed somewhere other than our office (home solicitation)
Contractors State License Board Contact:
- Website: www.cslb.ca.gov
- Phone: 1-800-321-CSLB (2752)
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## 28. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of modified Terms.
For existing contracts, the Terms in effect at the time of contract signing will govern unless both parties agree to modified Terms in writing.
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## 29. QUESTIONS AND CONCERNS
If you have questions about these Terms of Service, please contact us:
Law's Custom Painting, Inc.
Attention: Jon Law, Owner
1000 Lincoln Rd, Suite H154
Yuba City, CA 95991
Phone: (530) 671-6763
Email: [email protected]
Website: www.lawspainting.com
Business Hours:
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: By Appointment
Sunday: Closed
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## 30. ACKNOWLEDGMENT
BY REQUESTING SERVICES, SIGNING A CONTRACT, OR MAKING A PAYMENT, YOU ACKNOWLEDGE THAT:
- You have read and understood these Terms of Service
- You agree to be bound by these Terms
- You have had the opportunity to ask questions and seek legal advice
- You understand your rights and obligations
- You agree to the dispute resolution provisions
- You consent to electronic communications
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Thank you for choosing Law's Custom Painting, Inc. We look forward to serving you with professional, high-quality painting services!
Serving Yuba County and Sutter County with Pride Since 1994
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3. Link from footer of all website pages
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These documents protect Law's Custom Painting legally while maintaining transparency with customers—exactly what serious, professional contractors need. No excuses, just solid legal foundation for the business.
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